Group Member Approval

NowTechie
Tera Contributor

I have a requirement for group approval. Condition is

1. Member "X" should always approve before RITM move forward. If member "X" approves, flow can move to next stage.

or

2. If any other group member approves, it should wait for user "X" to approve before moving it forward.

3 REPLIES 3

Rajesh Chopade1
Mega Sage

hi @NowTechie 

 

To implement this group approval logic, you can create a Multi-User Approval Flow or Approval Workflow that incorporates the conditions you've outlined.

In your Flow Designer, create an Approval step that waits for the group's approval. Specify the group members and the conditions for approval.
After group member approves, you’ll want to check if Member X has approved. If they haven't, pause the flow until they do.

Once Member X approves, you can continue the flow to the next stage, either by directly moving to the next task or updating the workflow status.

 

I hope my answer helps you to resolve your issue, if yes please mark my answer helpful and correct.

thank you

Rajesh

Dr Atul G- LNG
Tera Patron

Hi @NowTechie 

It seems that it's not directly possible. You can add a number of users, but not a specific user to a group. If that's the case, it would be better to create a new action requesting approval and add this user individually.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

GopikaP
Mega Sage

Hi @NowTechie, 'Person X' is a member of the 'CAB Approval Group' as well. The final approvals will remain in 'Requested' state until 'Person X' gives their approval, even after all other members have approved. ApprovalSC.png