Has anyone created Change Requests from Jira?

javis
Giga Expert

ā€Ž10-22-2019 06:43 AM

I've been digging around the community and found a lot of SN-Jira posts but not the other way round. Our DEV team would like to fully automate Jira to SN specifically Change Requests. i.e. Create a change request and it go through start to finish from triggering it from Jira. Does anyone have any helpful resources we could utilize?  

Labels:
0 Helpfuls
  • 1,647 Views
4 REPLIES 4

Ajay_Chavan
Kilo Sage

ā€Ž10-22-2019 06:56 AM

i have done snow jira integration using REST API

Glad I could help! If this solved your issue, please mark it as āœ… Helpful and āœ… Accept as Solution so others can benefit too.*****Chavan A.P. | Technical Architect | Certified Professional*****
0 Helpfuls

stevecadigan
Kilo Contributor

ā€Ž10-27-2020 11:05 AM

Looking into doing the same...integrate Jira/ServiceNow. My thinking is to take a fix build and create a ServiceNow Change Request. Curious to learn if you were sucessful in setting it up and how was the adoption? 

0 Helpfuls

John Morales
Kilo Contributor

ā€Ž12-18-2021 01:35 PM

@AjayChavan I have the same use case, please share any examples of this specific use case using the ServiceNow RestAPIs

0 Helpfuls

svani
Tera Contributor

ā€Ž05-31-2024 04:37 AM

Hi @javis ,

 

I know its very late for this, have you implemented the change automation from JIRA using change velocity.

 

Please let me know if you have completed this process

 

Thanks in advance

0 Helpfuls