Hide an activity on play book respective to a user role
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03-27-2026 12:04 AM
I want to Hide an activity on play book respective to a user role
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03-27-2026 06:16 AM
Hi @KANHAIYAV
cc: @benjamin shiao
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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03-27-2026 06:16 AM
Here is a method to control role based visibility on playbook activities:
see the sys_playbook_activity_renderer_list table, create a record, define roles required, filter a tagline on the activity.
all activities where you add the tagline, this record will control visibility
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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03-27-2026 06:59 AM
Refer this :
KB2657332 How hide the Playbook tab based on the conditions in the workspace
Is it possible to hide playbook activities from certain users?
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti