Hide Known Error template for custom KB

[Abhilasha G T]

Hi Team,

I need to disable/hide the Known Error Article template for one of the custom KB in both classic and sow view how to do it.

Regards,

Abhilasha

[Ankur Bawiskar]

@Abhilasha G T 

it comes from this List Action

Check this link as well

Hide Standard Template option for my Custom knowledge Bases 

Try to explore how you can restrict

https://instanceName.service-now.com/nav_to.do?uri=sys_declarative_action_assignment.do?sys_id=85ad09be535b10108ce6ddeeff7b120e%26sysparm_view=advanced

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