How Conflict records are created in Change Management
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49m ago
Hello, please have a look at the below questions.
Q1. I want to know how Conflict records are created in the conflict table.
Q2. How does the Affected CI and Impacted services/CI related lists populate. and are these records also considered while creating conflict records for the Change.
I am aware about the Conflict properties but I don't see any Business rule which creates conflict records on insert or update of Impacted services/CI(task_cmdb_ci_service) or Affected CI(task_ci).
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