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‎04-15-2019 10:23 AM
We had SAM Pro installed on our instance but I look in Plugins as an administrator, I do not find: com.snc.samp
All of the SAM functionality is available, so I should I be looking for a different plugin name?
Solved! Go to Solution.
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Enterprise Asset Management
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‎12-15-2020 04:36 AM - edited ‎11-04-2024 07:24 AM
Software Asset Management (SAM - Pro)
Check out this video, it will clear all your doubts and help you to understand Software Asset Management (SAM - Pro) in details.
Link: https://www.youtube.com/watch?v=d_wrgU3IeMY&t=5324s&ab_channel=ServiceNowWithRunjay
It will help you resolve below queries:
- SAM Offers / Challenges
- Deep Understanding about SAM Terminology
- IT Assets & Configuration Items
- IT And Software Asset Lifecycle
- SAM Optimization Checklist
- Plugins For Software Asset Management
- Software Entitlement
- Software Entitlement Import
- Benefits of using software entitlements
- To download to entitlement import template
- Entitlement Import Process
- Entitlement Import Errors
- Entitlement Review and Clear Errors
- Software Asset Management (SAM) Lab
- Play with SAM Roles
- Upload Software Model/ Product Catalog
- Various way to do Normalization
- Creating a Custom Products
- Reconciliation
- Understand Entitlement Metrics
- Software Usage
- Reclamation
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‎04-15-2019 10:28 AM
Can you check where this URL is navigating you to.
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‎04-15-2019 10:48 AM
"Record not found"
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‎04-15-2019 12:06 PM
Log a HI ticket with servicenow
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‎04-15-2019 10:41 AM
Please open an incident with HI Support team to get SAMP plugin activated. You wont see it in your instance.
_Rohan