How do I find the SAM Pro plugin?

[Ken Neikirk]

We had SAM Pro installed on our instance but I look in Plugins as an administrator, I do not find: com.snc.samp

All of the SAM functionality is available, so I should I be looking for a different plugin name?

[Varsha21]

Hi,

please go through link,

Note: Software Asset Management Professional (com.snc.samp) and related plugins can only be activated by ServiceNow personnel and are not visible in the plugin list (even after activation).

https://docs.servicenow.com/bundle/london-software-asset-management/page/product/software-asset-mana...

also go to

sys_plugins.LIST table and open

also,

v_plugin.LIST table and see

thanks

[Runjay Patel · Accepted solution]

Software Asset Management (SAM - Pro)

Check out this video, it will clear all your doubts and help you to understand Software Asset Management (SAM - Pro) in details.

Link: https://www.youtube.com/watch?v=d_wrgU3IeMY&t=5324s&ab_channel=ServiceNowWithRunjay

It will help you resolve below queries:

• SAM Offers / Challenges
• Deep Understanding about SAM Terminology
• IT Assets & Configuration Items
• IT And Software Asset Lifecycle
• SAM Optimization Checklist
• Plugins For Software Asset Management
• Software Entitlement
  • Software Entitlement Import
  • Benefits of using software entitlements
  • To download to entitlement import template
  • Entitlement Import Process
  • Entitlement Import Errors
  • Entitlement Review and Clear Errors
• Software Asset Management (SAM) Lab
  • Play with SAM Roles
  • Upload Software Model/ Product Catalog
  • Various way to do Normalization
  • Creating a Custom Products
  • Reconciliation
  • Understand Entitlement Metrics
  • Software Usage
  • Reclamation

[ashishdevsingh]

@Runjay Patel 

I was following you in youtube but seems all your videos are gone. do you have other repository where I can get your videos?

[Runjay Patel]

Hi @ashishdevsingh 

You can visit to my new channel.

https://www.youtube.com/@RunjayP