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How remove the mandatory on HR service field from case creation.

mania
Tera Contributor

Hi,

 

I want to remove the mandatory on HR service field from case creation.

Can anyone please help on this, It will be useful.

mania_0-1750779877031.png

 

Thanks!

6 REPLIES 6

@mania 

Hope you are doing good.

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

This issue got sorted 

Thanks!