How to add a new field on email_client to provide predefined "From" address list selection?

[Raghu N]

As per requirement we need to provide a drop down list to select any one of the "From" address on email_client page. Unable to find this where i can add it, searched in ui page, ui macro, couldn't find it. Explored email client template, quick messages already, no option to provide multiple From address on "From" field.

[Ankur Bawiskar]

Hi,

that page comes from platform level and we don't have access to it's code

So nothing can be done on that.

Regards
Ankur

[Praveen Mariapp]

@Raghu N

• Create a record for each of the desired 'From' email address in the table 'sys_email_client_from_address'
• Then, create the email client template in sys_email_client_template for the specific table (e.g., incident) from where the email client would be used to send the email
• In the email client template, under Sender configuration section select the from email addresses as shown below:

          

• Once the email client template is saved, go to an eligible record in the specific table (e.g., incident) and open the email client. It should show the selected email addresses as drop-down in the From field as shown below:

If this helps, please mark my answer helpful

If this provides solution, please mark this as correct answer

Regards,

Praveen

[Ankur Bawiskar]

@Praveen Mariapp 

I am not able to see the From field on email client template.

Is there any configuration which enables it on form?

[Ankur Bawiskar]

@Praveen Mariapp 

I got it, thanks