How to add "Additional details" tab after "activity", "attachment" for incidents on portal that appears after ticket is submitted.

[Imatiaz]

additional details need to be visible for an incident ticket, it is by default visible for requested items.

[svani]

Hi Iman,

Thanks for it, i will try to do the same you have provided above, i am not yet created widget in last experience so have one doubt here, where your fetching only the close notes variable value, because i am more comfortable on backend coding , i cannot see any variable as close note, if the record is not valid its returning null right , so there we need to add our code.???