How to attach sample template without any data

Manohararuna
Tera Contributor

Hello Everyone,

 

      I have one requirement ,like i have one catalog item in that i want attach on sample Excel sheet. How may ways are there please let me know. send me the solution based on ways.

 

Thanks,

Manohararuna

4 REPLIES 4

GlideFather
Tera Patron

Hi @Manohararuna,

 

what do you mean exactly?

 

Unless the checkbox is marked false, there is the attachment section on default:

GlideFather_0-1756893618423.png

 

 

To add there any attachment you can either drag and drop or click Choose file and attach it...

What is your requirement exactly?

 

 

EDIT: you can even copy paste your attachment:

GlideFather_1-1756893731848.png

 

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G Ponsekar
Mega Guru

Hi @Manohararuna ,

 

You have to upload the sample excel sheet in the respective catalog item.

Then You can add the link to download the sample excel sheet in the description of catalog item

Steps:

  • Open the Catalog Item and navigate to its Description field.
  • Use the Rich Text Editor's link functionality or manually insert an HTML anchor tag (<a>) with the attachment URL.
  • Using the Rich Text Editor:
    • Highlight the text in the description that you want to serve as the download link.
    • Click the "Insert/Edit Link" icon in the toolbar.
    • In the modal, paste the attachment URL into the "URL" field. (sys_attachment.do?sys_id=<attachment_sysid>)
    • Click "Save" or "OK".

 

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!

 

Thanks, GP

Ankur Bawiskar
Tera Patron
Tera Patron

@Manohararuna 

Few ways I shared below

1) add the attachment to your catalog item and then add the link to it in Catalog Item Description (HTML Field)

OR

2) add the attachment to your catalog item and then use variable of type "Rich Text Label" and then show the link to that file

OR

3) add that attachment to your catalog item and then use variable of type "Custom" and then add widget to it. in that widget add link to that file.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Manohararuna 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader