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How to create Minor Change Request in ServiceNow through GIT ?

AbdurRahmanSnow
Giga Guru

Good afternoon.!
We have a new requirement. How to create Minor Change Request in ServiceNow through GIT ? (Also, when it gets created, it should get auto-approved?)
Please help.  Also, if this is not possible, please provide the other alternatives.

AbdurRahmanSnow_0-1761729183599.png

@Ankur Bawiskar @Dr Atul G- LNG @Viraj Hudlikar 

1 ACCEPTED SOLUTION

Hi @AbdurRahmanSnow 

There’s no direct way to create a change from GitHub — you can use the DevOps Change Velocity feature for that instead.

https://www.servicenow.com/docs/bundle/zurich-it-service-management/page/product/enterprise-dev-ops/...

 

DevOps change is interface to connect ServiceNow and Github.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @AbdurRahmanSnow 

 

Greetings 

 

My first question, what is definition of minor change request. SN don't have any type like minor change. If you check in or commit changes in git it send to SN via API and then it create change, but for this you need to add a logic. Regarding auto approval, you can set via flow designer

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi @Dr Atul G- LNG . Thank you for your valuable reply. 
It is just a "Normal Change Request", which has 2 types: Major and Minor. 
Do you have any docs that guide us how to create CHG through Git? Please help.

Hi @AbdurRahmanSnow 

There’s no direct way to create a change from GitHub — you can use the DevOps Change Velocity feature for that instead.

https://www.servicenow.com/docs/bundle/zurich-it-service-management/page/product/enterprise-dev-ops/...

 

DevOps change is interface to connect ServiceNow and Github.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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