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07-21-2025 02:37 AM
Hi Team ,
Can anyone help to fetch the RITM variables from the (sc_item_option_mtom) table using get method
API Name (get method 😞https://p99uat.service-now.com/api/now/table/sc_item_option_mtom?number=RITM0041533
Using this method I am not getting the variables like questions and answers. I want to fetch the RITM variables only API.
Thanks and Regards,
Chandan
Solved! Go to Solution.
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07-21-2025 02:55 AM
I will suggest to use scripted REST API as if you are using the table API there will be other tables also involved and you can't get display value
Scripted REST APIs & Retrieving RITM Variables via SRAPI
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-21-2025 02:55 AM
I will suggest to use scripted REST API as if you are using the table API there will be other tables also involved and you can't get display value
Scripted REST APIs & Retrieving RITM Variables via SRAPI
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader