How to increase font size of Activity in ServiceNow Incident/task
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01-08-2024 02:21 AM
Hi All,
I have a requirement to increase the font size of Activity field in ServiceNow Incident or task. As of now it is 8pt font, it has to be updated to 11pt font.
They mentioned In teams screen share, reading 8pt font is difficult at the best of times. So, need to increase the size.
Please help me to resolve this.
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01-08-2024 02:29 AM
Hi @Renu9
Since the release of Fuji, ServiceNow has removed the option to allow end users to alter the size of the font displayed on an instance. The ability to increase and decrease the font size on an instance caused some reflow issues on the Document Object Model (DOM), which in turn would impact the end-user experience
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-08-2024 11:50 PM
It is not from end users size to alter the font size displayed.
I need to update the font size of activity stream by default.
As of now, could see it is 8 pt only, I want to update to 11 pt.
Please help in letting know the place where the font size of activity stream is set.
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01-09-2024 02:06 AM
Hi @Renu9
My knowledge say NO, it is not possible.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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05-20-2025 06:06 AM
Administrators can't change the default font size of activity stream (posts in incidents)?
Come on, ServiceNow !?