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How to link NLU models and intents to Genius Result configurations

NatsukiO
Tera Expert

NatsukiO_0-1759457997801.png
Looking at the documentation below, I don't understand how to link the NLU model and intention to the result structure of a genius. Or not correct...
How can I map NLU models and Genius Results?

Docs↓

https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/ai-search/ta...

1 REPLY 1

GlideFather
Tera Patron

Hi @NatsukiO,

 

to add an Intent to a NLU Model, navigate to NLU Workbench > Models

 

Select the Model (and eventually the language if applicable) to be associated with your intent and click New Intent under the "Build and train your model":

GlideFather_0-1759485776006.png

 

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100 % GlideFather experience and 0 % generative AI