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How to make order field editable in standard change template

sriram35
Mega Guru

Hi Team,

 

In Standard Change Template order field is read only and default value they set to 0.

I want to make this field editable for only one group.

 

I have created Write ACL to edit that field, Now users are able to edit that field.

 

But after they entered value in that field, Templates are not showing in that order.

 

How to check this?

4 REPLIES 4

Nilesh Pol
Kilo Sage

@sriram35 verify by adding "Order" field from "List of field values to be copied to the Change Request value fields of 'Propose a New Standard Change template' record producer when initiating from a Change" property of standard change.

NileshPol_0-1771312561237.png

 

Ankur Bawiskar
Tera Patron

@sriram35 

screenshots please

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

image (8).pngimage (7).pngACL.jpg

@Ankur Bawiskar  Any help?