How to map the assignment group when creating an incident through VA

[mania]

Hi,

How to populate the assignment group when creating an incident through VA from esc portal in Vancouver version?

Can anyone please help on this, it will be usefull.

Thanks!

[Sid_Takali]

Hi @mania https://www.servicenow.com/community/virtual-agent-nlu-forum/how-to-populate-the-assignment-group-wh... 

[mania]

@Sid_Takali 

I have gone through that link but not working for me.

Thanks!