How to map the assignment group when creating an incident through VA

mania
Tera Contributor

‎07-03-2024 11:46 PM

Hi,

 

How to populate the assignment group when creating an incident through VA from esc portal in Vancouver version?
 
Can anyone please help on this, it will be usefull.
 
 
Thanks!
 
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mania
Tera Contributor
In response to Sid_Takali

‎07-04-2024 12:07 AM

@Sid_Takali 

 

I have gone through that link but not working for me.

 

Thanks!

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