How to populate a hyperlink in comments using business rule.

Shri8 · ‎02-11-2022

https://dev12345.service-now.com/sp?id=kb_article_view&sys_kb_id=12345.

Saurav11 · ‎02-11-2022

Hello,

Please use the below code in after business rule:-

var url = '';
url = "[code]<a href='";
url += 'https://dev12345.service-now.com/sp?id=kb_article_view&sys_kb_id=12345';
url += "' target='_blank'>" + current.number + "</a>[/code]";

current.comments = url;

current.update();

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View solution in original post

Shri8 · ‎02-15-2022

Hi Saurav,

I added but it didn't work, could you please suggest.

Saurav11 · ‎02-15-2022

Please paste the code you are trying

Shri8 · ‎02-18-2022

Hi Saurav,

I tried and it worked.

Thank you.