How to prevent users from disabling system notifications under Preferences->notifications
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10-11-2023 05:38 AM
Could anyone please help me how to send notifications to users even if system notification is disabled under user preferences in UTAH Version.
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10-11-2023 05:42 AM
Hi @Venkat141,
You can set a notification as mandatory, which sends it to users regardless of the subscription.
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10-11-2023 05:46 AM
Hi @Peter Bodelier ,
Thanks for your quick response.
Even if we make notification as mandatory, notification is not triggering.
Best Regards,
Pavan
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10-11-2023 05:50 AM
Is Notification set to enable on the user profile?
Does the user have a valid communication device configured?
Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.
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10-11-2023 05:56 AM
Hi @Peter Bodelier ,
Is Notification set to enable on the user profile? - Yes
Does the user have a valid communication device configured? - Yes
Primary Email is also enabled even then if we disabled the system notifications, notification is not triggering.
