How to sent an email from the script ?

DIVI_IT
Tera Contributor

‎03-26-2024 06:37 AM

Hi, 

I have a problem, cause I'm trying to sent an email from the script and it is not working.

 

Look, I have a table and I have a group of users which have to create a record once per week.

 

based on this table record I want to sent a remind notification every friday to users which doesn't create a record yet. 

 

I think it will be a good Idea to use "Schedule script Execution" module but probably my script skills are not as good for that.


That's what I've prepared: 

        function getUserAssigned() {
            // var getUser = '';
			var query = 'sys_created_onONThis week@javascript:gs.beginningOfThisWeek()@javascript:gs.endOfThisWeek()';
            var grCheckuser = new GlideRecord('u_calendar_events');
            grCheckuser.addEncoudedQuery(query);
            grCheckuser.addEncoudedQuery(u_calendar_events.u_user, 'f4a92de9870cc610322ea9383cbb354e');
            grCheckuser.query();

            while(grCheckuser.next()){
                gs.eventQueue('incident.inserted', current,"Test message", grCheckuser.u_user); 
				gs.info('TEST info ');
                // gs.eventQueue('incident.inserted', gr, gr.u_user);
                // gs.eventQueue('incident.inserted', gr, gs.getUserName(u_user.name()));
                // gr.update();
                }
        }

do not focus on this script, I know I'do not have a specify a group  and there is a wrong of condition.

 

How to fix this ?

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3 REPLIES 3

Abbas_5
Tera Sage
Tera Sage

‎03-26-2024 11:17 PM

Hello @DIVI_IT,

Please refer to the below link:
https://www.servicenow.com/community/developer-forum/sending-an-email-from-within-a-script/m-p/20094...

https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/script/server-scripting/reference/...

 

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

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Sagar Pagar
Tera Patron

‎03-26-2024 11:28 PM

Hi @DIVI_IT,

 

Make sure you have records when you apply the conditions in addQuery.

 

Try this updated scripts -

      function getUserAssigned() {
      	// var getUser = '';
      	var query = 'sys_created_onONThis week@javascript:gs.beginningOfThisWeek()@javascript:gs.endOfThisWeek()';
      	var grCheckuser = new GlideRecord('u_calendar_events');
      	grCheckuser.addEncoudedQuery(query);
      	grCheckuser.addEncoudedQuery(u_calendar_events.u_user, 'f4a92de9870cc610322ea9383cbb354e');
      	grCheckuser.query();
      	gs.info('grCheckuser record count: ' + grCheckuser.getRowCount());

      	while (grCheckuser.next()) {
      		gs.eventQueue('incident.inserted', grCheckuser, "Test message", grCheckuser.u_user.toString());

      		gs.info('TEST info ');
      		// gs.eventQueue('incident.inserted', gr, gr.u_user);
      		// gs.eventQueue('incident.inserted', gr, gs.getUserName(u_user.name()));
      		// gr.update();
      	}
      }

 

Thanks,
Sagar Pagar

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