How to Stop notification while Importing the date via Transform Map

[Atik]

Hi All,

I have two concerns where I would appreciate your guidance.

I am working on a requirement to import data by generating RITMs through the cart API and uploading Excel data via a Transform Map, which then creates the RITMs in the system.

First concern: I have approximately 460 records in the Excel file that I plan to upload. I want to confirm if uploading a large number of records like this could potentially cancel the transaction. I tested this in the development environment—it takes some time to upload, but it works fine. However, I want to be sure before performing the same activity in production.

Second concern: Since there are many records, generating RITMs and setting the “Opened by” and “Requested for” fields triggers a large number of notifications. This could result in many people receiving emails and reaching out to us asking why they are getting these notifications. I have tried disabling the notifications using workflow false, but the notifications are still being triggered. I want to stop these notifications during the data import process.

Please guide me on how to handle these issues. Thanks in advance!

Best regards,

Atik Bagwan

[AyushKumarM · Accepted solution]

Hi @Atik ,

Step 1: Verify Excel file

1. Check that the Excel file is working correctly in the development instance.

2. If it works in development, it should work in production as well.

Step 2: Handle email notifications during data upload

1. Navigate to the Email Engine settings and turn off the email engine from searching email properties.

2. Upload your data into the system.

3. After the upload, go to the Notification Outbox. You will see that notifications are in a send-ready state.

4. Change the state of these notifications to Ignored.

5. Delete the notifications from the outbox.

6. Finally, turn the email engine back on.
   
   
   
   

   If this answer worked, please mark it as the solution. A helpful mark is also appreciated—it helps others in the community.

   Thanks and Regards,

   Ayush

[AyushKumarM · Accepted solution]

Hi @Atik ,

Notification engine is a generic term. Apologies, I should have been more clear. You should search for email properties in navigator. Disable the outbound and inbound configuration. I am attaching a SS for the same as well.

[Atik]

Thanks for the clarification!

[AyushKumarM]

Hi @Atik , Kindly accept the first reply as a solution.
Thanks and Regards,
Ayush

[M Iftikhar · Accepted solution]

Hi @Atik, 

Answer to your first concern:
Uploading 460 records via a Transform Map is generally a safe and routine operation that should not cause a transaction to be canceled. While it worked in your development environment, the best practice for production is to schedule the import during off-peak hours to minimize any potential performance impact on other users. If you remain concerned, you can easily mitigate risk by splitting the file into two smaller chunks (e.g., 230 records each).

Answer to your second concern:

The most reliable and recommended method to prevent emails during a data import is to temporarily disable the specific notifications.

The process is simple:

1. Navigate to System Notification > Email > Notifications.

2. Identify the notifications being triggered (e.g., on RITM or Request creation for the "Opened by" and "Requested for" users).

3. Uncheck the "Active" box on each of these notification records and save them.

4. Perform your data import.

5. Once the import is complete, immediately return to the notification records and re-check the "Active" box to re-enable them.

Hope this helps!

Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution and helpful so others can benefit as well.