@Venu gopal sr then do one thing you can push all those records sys_id into an array and send that array as a parameter like below and use an email script in the notification vody to print the details of the business application
Example:
1) I push assigned to and assigned to manager into array and sent as parameter1.In the notification check the check box recipient contains parm1 under whom to send
2)Then i push all the business app names into an array and sen as parameter 2
var bussinessArr=[];
var bussRecipients=[];
var gr = new GlideRecord("cmdb_ci_business_app");
gr.addEncodedQuery('assigned_to.active=false^assigned_to.sys_updated_onONLast 7 days@javascript:gs.beginningOfLast7Days()@javascript:gs.endOfLast7Days()');
gr.query();
while (gr.next()) {
bussinessArr.push(gr.name.toString());
bussRecipients.push(gr.assigned_to.manager.toString());
bussRecipients.push(gr.assigned_to.toString());
}
gs.eventQueue('fa.business.app.accountable.owner', gr, bussRecipients , bussinessArr);
Now create a email script like below
(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,
/* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
/* Optional GlideRecord */ event) {
var busApps = event.parm2;
template.print('please find the Business apps which are assinged to users whoc are incative under you');
for(var i=0;i<busApps.length;i++)
{
template.print("Business App :"+i+" "+ busApps[i]);
}
})(current, template, email, email_action, event);
Then call this email script in your notification as ${mail_script:your_mail_Script_name}
this way you can send a single notification to inactive users managers with multiple records
Hope this helps
please mark my answer correct if this helps you
