I cannot close the these RIT M(RITM0062789/REQ0062201)

SrinivasuSa
Tera Contributor

Hi Community,

The user has raised the following concern:

I cannot close the RITM (RITM0062789/REQ0062201)

I performed action that mentioned in following request, but I cannot close the RITM,

How can I complete it?

Please find the screenshots below and let me know where the issue has occurred

SrinivasuSa_2-1768486851991.png

SrinivasuSa_3-1768486880053.png

 

SrinivasuSa_1-1768486780754.png

 



SrinivasuSa_0-1768486660596.png

Based on the screenshots above, even though AWS Classic is selected, the “OnPremise/AWS SQL BL Shared” form variable is still being populated in the RITM.

Please find the attached screenshots of the flow and UI Policies for reference



SrinivasuSa_4-1768487195890.pngSrinivasuSa_5-1768487247751.pngSrinivasuSa_6-1768487370070.pngSrinivasuSa_7-1768487385226.png


UI Policies :

SrinivasuSa_8-1768487450800.pngSrinivasuSa_9-1768487465265.png


Please review all the screenshot and advise where is the Issue?


Thanks in advance!

Best Regards,

Srinivasu

6 REPLIES 6

PoonkodiS
Mega Sage

Hi @SrinivasuSa 

Did you check my answer is it works for you? or this issue is not yet resolved?

Regards,

Poonkodi

Hi @PoonkodiS , 

I have checked it, but the issue is still not resolved. I am still encountering the same error in the flow.

 

SrinivasuSa_0-1768882655263.png

SrinivasuSa_4-1768883244047.png

 



SrinivasuSa_1-1768882832901.png

SrinivasuSa_2-1768882890209.png


SrinivasuSa_3-1768882993782.png

Could you please check the above screenshots and advise?

Best regards,
Srinivasu