I have to hide or delete "Delect" action from Actions on selected Rows of change Request.
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03-20-2025 02:52 AM
Hi Team,
I am trying to hide or delete "Delect" action from Actions on selected Rows of change Request. This is global Ui action so even writing Condition (Table != Change) on this Ui action is not working. How should i make this work?
Please can any one guide me on this.
Thanks,
Apoorva
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03-20-2025 03:04 AM
if user satisfies the Delete ACL on table then they will see that button
Ensure you add correct condition, role etc in that table.None DELETE ACL
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-20-2025 08:08 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-20-2025 04:15 AM
Hey!
I think you have to go with the ACL, but there maybe a workaround.
In the global UI action "Delete" with list choice ticked, you can edit the condition and give something like,
&& current.getTableName()! = 'change_task'.
But I think this will work for every list action on the change task table.
Thanks,
Aashish