If an approver approves a request, have them select the next approver.

GamNOW
Tera Contributor

Hello ServiceNow Community,

 

I am trying to see if this use case is possible for a implementation I'm working on: 

 

If User A has a pending approval and they would like to approve, would it be possible to have them select who the next approver will be? (i.e. approval record, dropdown selection to Approved, and an additional dropdown appears to select the next approver. (Approver A, selects approve, they would like to select User B and update the approval record)  I'd like the dropdown for selecting the next user to be a reference so I can add filter specifications on the sys_user table.  

5 REPLIES 5

sumityadav8
Tera Contributor

Hii @GamNOW 

This is known to be Ad-hoc approval, it is very common business case used in change management, so like what's your requirement, you want it to be in which table, Please Clarify so that I Can help

Warm Regards,

Sumit Yadav

Technical Consultant