If we have to add approval step according to variables selected, then how many RITMS to be generated
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12-14-2023 11:59 PM
I am given with the requirement to add approval step according to the variables selected. Do I have to create separate RITM for that? Or should I go with the single RITM?
May I know how it works?
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12-15-2023 12:54 AM
Single RITM will be fine. You can add approval step based on the variables of catalog.
Thanks and Regards,
Saurabh Gupta
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12-15-2023 12:57 AM
In single RITM , you can add as many approval, but also it depend on the nature of Catalog Item as well. But best practices say, 1 RITM for 1 Catalog item with approval and task.
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12-15-2023 01:09 AM
Hello @Keerthi Lakshmi
You can keep one RITM only and still add the approvals as many as you want based on the conditions like in your requirement based on the variables selected and you can do all this by using workflow or flow.
Let me know your views on this or if you have any further queries or need any assistance for implementing your requirement.
Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.
Regards,
Aniket
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12-15-2023 01:19 AM
Here I explain my requirement briefly.
if approval group approved then a task has to be created.
if approval group in case of particular variable selected is rejected then it would not affect other. It should go and check for other variable, if it is selected then it sends ask approval to related approval group.