Impact Data Migration Overview table record is inprogess last 1 day

[Community Alums]

Hi team ,

We have installed the impact performance plugin(id name :sn_impact_cust) in the UAT instance , after  performing some steps , we have received one record in Impact Data Migration Overview table (sn_impact_cust_migration_overview), still the record is in progress from last 1 day , Can anyone tell me how to resolve the issue.

Thanks and Regards,

Chandan 

[HeyMarkWarmack]

Chandan - 

I have the same thing - the "Initiate migration" step still In Progress for more than 24 hours.

I put in a Support Case but did you ever fix yours from January.  We upgraded to Australia on 6/1/26 and I waited until after the upgrade to install the Impact app.

Impact Data Migration Overviews
https://YOURINSTANCE.service-now.com/now/nav/ui/classic/params/target/sn_impact_cust_migration_overv...

Thanks, 

Mark