Import groups from Azure to Servicenow

[SS1510]

Hello @all ,

I have a requirement to import 4000 records from azure to servicenow (sys_user_group). For that i have created a flow in which i used 'Look up Groups Stream' data stream, in which page size is 999 , when i trigger the flow only upto 999 records it is fetching .

Does anyone has any idea how to fetch all 4000 records from Azure, (we do not have azure account).


Thank you!

[Tanushree Maiti]

Hi @SS1510 

Check this KB1513728 Microsoft Entra ID Integration Hub Spoke Landing Page 

https://learn.microsoft.com/en-us/answers/questions/5637654/azure-ad-sso-integration-with-servicenow....

1. Microsoft Entra (Azure AD) uses SCIM 2.0 for provisioning users, groups, and memberships. The SCIM connector handles the entire lifecycle (create, update, delete) for groups and their members automatically.
2. The only requirement on the ServiceNow side is to activate the SCIM plugin (com.snc.integration.scim2)and configure OAuth or Basic Authentication for the SCIM API. This enables ServiceNow to expose the /Users and /Groups endpoints that Azure AD will call.

Enable SCIM in ServiceNow
Install the SCIM v2 plugin in ServiceNow.
Configure OAuth credentials for the SCIM API in ServiceNow (under System OAuth → Application Registry).
Ensure the SCIM API policy is active under System Web Services → REST API Access Policies.

Configure Azure AD Provisioning
In the Microsoft Entra admin center, go to: Enterprise Applications → ServiceNow → Provisioning.
Set Provisioning Mode to Automatic.
Enter the ServiceNow SCIM endpoint URL and token.
Under Mappings, enable Synchronize Microsoft Entra groups to ServiceNow.
Review and customize attribute mappings for:
displayName
description
members
For role mappings, use expression mappings to transform Azure AD appRoleAssignments into ServiceNow’s expected format.