In Global text search is it possible to get parent record if we search child record field values?

[PGhate]

Hello,

We have a requirement to find parent as well as child record when user tries to search data from child table in global text search. 

For example, if user types in short description of child catalog task it should find both parent RITM and child catalog task. It does find catalog task but not parent RITM currently.

Can anyone help me know if it is possible?

[Badal Khojare]

Hi @PGhate ,

Please check this properties related to Global search. Find one that gives output after the search result. Add/update parent table in the result query.

https://docs.servicenow.com/en-US/bundle/vancouver-platform-administration/page/administer/search-ad...