Infinite loading translated HTML fields on Localizarion Framework after Yokohama upgrade

BKlus
Tera Contributor

Swarm intelligence.

 

after the Yokohama (patch 2) update, we recognized a weird  behavior on the sn_lf_comparison_ui page. 

After trying to edit the translations of a record producer, the page seems to struggle with the translated HTML field "Description". The translated value is displayed but loads to infinity and beyond. 

Loading.png

Exhibit A.

 

If you take a look at the browsers console. This error appears:

Error.png

 

Changing the Fields type to "translated text" solves the issue, but doesn't fly in real life

Does anyone else faced this issue and was able to fix it?

 

Thank You

 

cheers

Bernd

 

  

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@BKlus 

did you try to clear instance cache using cache.do and then logout and login again?

is this happening all the time on all record producers? or only some?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

Thank you for the response. 

it happens on all record producers for all users and not only for myself. I've cleared the cache a couple of times but without any effect.

@BKlus 

Please raise a case with ServiceNow,

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Brother your  are providing a very good and useful content thanks for that