Infinite loading translated HTML fields on Localizarion Framework after Yokohama upgrade
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05-13-2025 07:22 AM
Swarm intelligence.
after the Yokohama (patch 2) update, we recognized a weird behavior on the sn_lf_comparison_ui page.
After trying to edit the translations of a record producer, the page seems to struggle with the translated HTML field "Description". The translated value is displayed but loads to infinity and beyond.
Exhibit A.
If you take a look at the browsers console. This error appears:
Changing the Fields type to "translated text" solves the issue, but doesn't fly in real life
Does anyone else faced this issue and was able to fix it?
Thank You
cheers
Bernd
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05-13-2025 07:27 AM
did you try to clear instance cache using cache.do and then logout and login again?
is this happening all the time on all record producers? or only some?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-13-2025 07:31 AM
Thank you for the response.
it happens on all record producers for all users and not only for myself. I've cleared the cache a couple of times but without any effect.
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05-13-2025 07:35 AM
Please raise a case with ServiceNow,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-13-2025 08:22 AM
Brother your are providing a very good and useful content thanks for that