Instance Issue

[ServiceNow40]

I have facing issue with PDI i will try to login but it's showing "The instance is offline. Please check again in a few minutes." from the last three days.

I will attached the screen shot for reference puepose.

[Dr Atul G- LNG]

Hi @ServiceNow40 

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

1. There is no support available for PDI.

2. If you can wait, more, let's wait 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future. 

[Vasilis Anastas]

Hello @ServiceNow40,

 Ιn the last few weeks it has happened to me 1-2 times. All I did was to  wait and hit the refresh instance button several times. After some time it started working.

[Abhishek_Thakur]

Hello @ServiceNow40 ,

You will have to wait for some time, seems this issue is happening since last week. Or else you need to release this instance and then you can request for new instance.

Please mark my answer as accepted solution and give thumbs up, if it helps you.

Regards,

Abhishek Thakur.

[nitin gupta1]

Hi @ServiceNow40 ,

I was also facing same problem for some time, its working fine now. if you are still facing same issue please release instance and request for new one, 

Regards,

Nitin