ITSM license

[panchbhaic]

We have Implemented ITSM module, but the licensing data related to ITSM is not visible in Instance.

Which License/Subscription is required for ITSM??

[AndersBGS]

Hi @panchbhaic 

what do you mean by licensing is not corrective? in subscription management or? In genetik the licensing model is an agreement between you as a company and a ServiceNow sale representative.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

 Anders

[Dr Atul G- LNG]

Hi @panchbhaic 

If there is any disparity in licenses or not look correct, please check with your SN account manager. Did you check in subscription management and hope you are checking in prod only.

[ersureshbe]

Hello,

If you possess administrative rights, you can access the 'Subscription Overview' from the navigation panel on the left. This feature will allow you to comprehend the various subscription types, license counts, and other related information.

[vak]

Hi @panchbhaic, 

I believe you are looking for Subscription management. Please check out link: https://www.youtube.com/watch?v=mc-mI0OcD6E

It will provide you with useful insights on managing your entitled subscriptions within the instance.

Thanks

Vivek