Knowledge Management: Report on publisher
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02-12-2024 03:08 AM
Hello
is there a way to build a report that shows who has published a knowledge article?
Thanks,
Sonja
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02-12-2024 03:16 AM
Hi @scz
The publishing done by system, as soon the it get approved.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-12-2024 04:51 AM
Hello Atul,
how can I then access / report on the approval. Can't find it in the approval table.
Sonja
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02-12-2024 05:13 AM
Hi @scz
Create report on sysapproval
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-12-2024 04:04 AM
Hi @scz ,
OOTB there is no field which captures this info so creating a report will be difficult.
What I could suggest here is create a custom field called as Publisher (Reference Field) where u can record the person name who is publishing it.
Thanks,
Danish