Knowledge translation task is not getting created ?

[Manal AQUIL]

Hi Community Members,

Kindly, bridge the gap of what I have missed to understand in translation management. 

I am trying to translate knowledge articles via translation task /Machine translate and in order to achieve this I have installed below plugins :

A) com.snc.knowledge_advanced

B) com.glideapp.knowledge.i18n2

C) com.glide.dynamic_translation

and enabled glide.knowman.translation.enable_translation_task property to true .

Moreover, even after publishing my knowledge articles translation tasks are not getting created so that I can translate to desired language. 

Kindly, help me navigate.

Thanks and Regards,

Manal Aquil

[Alex Coope - SN · Accepted solution]

@manalAquil,

If you go to the KB record in question on the [kb_knowledge_base] table, on the right-hand side populate the languages you'd like the task to be created for, and tick "auto-create translation task":


The translations of the articles won't happen automatically, but the task generation will happen once you've published your new source (probably English) articles,

It's important to note, that this behaviour will change in the Tokyo release, as it will be a part of the Localization Framework,

Many thanks,
Kind regards

 

[Manal AQUIL]

Thanks a lot, it works.

[Brijmohan]

Hi @Alex Coope - SN ,

I am also facing the same issue, translation task are not created while request translation. I am using static translation. We have recently cloned dev to Prod so all setting are changed. Previously it was working fine. 

I have installed all the required plugin and localization setting also in place. 

Kindly help me what I am missing here.

Thanks

[Manal AQUIL]

Thanks a lot, now translation task is getting created but now the blocker is after I click the translate button, it does not show machine translate button which will actually translate the article text.

Thanks and Regards,

Manal