LDAP, we are unable to retrieve the values of the 'enabled' attributes from the Active Directory

[chandan2212]

Hi Team,

I am able to fetch all attributes from Active Directory into the ldap_import table. However, I am unable to retrieve the enabled attributes from the AD directory.

As part of the LDAP integration, user data is expected to flow from the AD directory into the ServiceNow user table. I have already updated the ldap_server_config table with the required attributes, but they are still not being imported.

Could you please assist in identifying what might be missing or misconfigured?

Thank you,
Chandan 

[Ankur Bawiskar]

@chandan2212 

did you use the correct attribute name in your LDAP definition?

If my response helped please mark it correct and close the thread so that it benefits future readers.