Make Problem Task Type editable

Deep_D
Tera Contributor

‎07-25-2023 10:36 PM

Hi All,

 

How to make the problem task type editable, I couldn't find any scripts making it read-only

 

Deep_D_0-1690349764084.png

 

thank you

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6 REPLIES 6

Anil Lande
Kilo Patron

‎07-25-2023 10:40 PM

Hi,

This field is readonly at dictionary level.

Uncheck the readonly checkbox.

Screenshot 2023-07-26 at 11.09.57 AM.png

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Thanks
Anil Lande
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Anil Lande
Kilo Patron
In response to Anil Lande

‎07-25-2023 10:42 PM

Check below link for the steps to modify dictionary.

https://docs.servicenow.com/en-US/bundle/utah-platform-administration/page/administer/data-dictionar...

 

 

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande
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Deep_D
Tera Contributor
In response to Anil Lande

‎07-25-2023 10:47 PM

Hi @Anil Lande 

 

Yes, this I tried but still have the same issue

Deep_D_0-1690350410920.png

 

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Harish KM
Kilo Patron
Kilo Patron
In response to Deep_D

‎07-25-2023 10:50 PM

Hi I tried in my PDI,unchecking read only works fine for me. Please check is there any UI Policy,Client script or ACL to make it readonly

Regards
Harish
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