Make Problem Task Type editable

Deep_D
Tera Contributor

Hi All,

 

How to make the problem task type editable, I couldn't find any scripts making it read-only

 

Deep_D_0-1690349764084.png

 

thank you

6 REPLIES 6

Check the Related List 'ACLs'

There  are two ACLs Write an Create

In OOB ACL's they have added nobody role for Write access.

You can add itil role there

Screenshot 2023-07-26 at 11.28.34 AM.png

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Thanks
Anil Lande

Harish KM
Kilo Patron
Kilo Patron

Hi there is a write ACL on this field task type . You need to modify this by removing no body role and add user's role who needs access to edit

Regards
Harish