Migrating KB articles with versions

AnirudhKumar
Mega Sage
Mega Sage

I have 20 kb articles in dev instance with versioning.

How can I migrate it to Test environment without losing the versions?

Will a simple export-import do the job?

1 ACCEPTED SOLUTION

User531964
Mega Sage

You have to export the kb articles, the kb versions (see the related list in the article), the approvals (see the related list in the article). Also you may want to review the numbering in the test environment and make sure you avoid duplicate numbering.

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3 REPLIES 3

User531964
Mega Sage

You have to export the kb articles, the kb versions (see the related list in the article), the approvals (see the related list in the article). Also you may want to review the numbering in the test environment and make sure you avoid duplicate numbering.

Hello @User531964  , 
I have already moved kbs into another instance but unfortunately we lose track of Duplicity and found now , that there are few records with same KB number but different description and content .

 

What can we do to fix these duplicate Kbs now. Please suggest , Its bit urgent .

Hi @bhupendra paree , 

Have you resolved the duplicate issue if resolved please explain