MRVS displays "Not viewable in mobile" on Now Mobile Approval

TEJAS
Tera Contributor

‎08-04-2026 04:58 AM

Hi Team,

I have a requirement to display a Multi Row Variable Set (MRVS) in the Now Mobile approval screen.

Current Scenario

I have a catalog item with an MRVS variable called Software Required.

When the approval is opened in the Desktop UI, Under the RITM variables i am able to see the MRVS,

but in the mobile app under the Approval requested item like the below screen shot. 
Software required is MRVS variable it is saying Software Required
-- Not viewable in mobile --

so is there any possible that we can see the MRVS data in mobile app ??

TEJAS_0-1785844456017.jpeg


Thanks In Advance
Tejas K J

 

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Tanushree Maiti
Tera Patron

‎08-04-2026 06:12 AM

Hi @TEJAS  

 

It is expected behavior.

MRVS is not supported in Now Mobile.

Refer KB: KB0816144 Multi-Row Variable Set supported in Mobile Apps 

 

 

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