MRVS displays "Not viewable in mobile" on Now Mobile Approval
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3 hours ago
Hi Team,
I have a requirement to display a Multi Row Variable Set (MRVS) in the Now Mobile approval screen.
Current Scenario
I have a catalog item with an MRVS variable called Software Required.
When the approval is opened in the Desktop UI, Under the RITM variables i am able to see the MRVS,
but in the mobile app under the Approval requested item like the below screen shot.
Software required is MRVS variable it is saying Software Required
-- Not viewable in mobile --
so is there any possible that we can see the MRVS data in mobile app ??
Thanks In Advance
Tejas K J
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3 hours ago
Hi @TEJAS
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0816144
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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an hour ago
Hi @TEJAS
It is expected behavior.
MRVS is not supported in Now Mobile.
Refer KB: KB0816144 Multi-Row Variable Set supported in Mobile Apps
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti