Need to build form with user e signature input

rambo1
Tera Guru

Hi team ,

I want to build a catalog item with some fields and signature field , user should fill the form and e sign the form to submit it. Once submitted , pdf should be generated with all variables and signature and should be attached to ritm. Is there any ootb way to achieve this ? We don’t have hr module or docs sign integration . Please suggest . 

3 REPLIES 3

Rafael Batistot
Tera Sage

Hi @rambo1 

 

To add signature field you need integrate docusing. I’m not sure if is free 

 

https://www.docusign.com/blog/how-to-use-docusign-servicenow

 

To generate pdf after submitting catalog 

 

https://www.servicenow.com/community/virtual-agent-forum/when-catalog-item-is-submitted-attach-varia...

Bhuvan
Tera Sage

@rambo1 

 

Docusign is a paid-plugin that can be used for e-signature, refer below for more details

 

https://www.servicenow.com/docs/bundle/zurich-integrate-applications/page/administer/integrationhub-...

 

https://store.servicenow.com/store/app/bb3b6f2a1b246a50a85b16db234bcbab

 

See if you can use PDFGenerationAPI for your requirements,

 

https://www.servicenow.com/docs/bundle/zurich-api-reference/page/app-store/dev_portal/API_reference/...

 

https://www.servicenow.com/community/developer-articles/fill-fields-and-adding-an-image-signature-in...

 

If this helped to answer your query, please mark it helpful & accept the solution. 

 

Thanks,

Bhuvan

Ankur Bawiskar
Tera Patron
Tera Patron

@rambo1 

there is no OOTB variable to capture signature.

but you can try to create a widget and associate it with Variable of type Custom and capture signature.

There is nothing OOTB to generate PDF

Also for generating PDF for RITM variables and attaching to record check this, somewhat challenging to include signature, but you will have to enhance

Generate PDF and attach to the record

When catalog item is submitted, attach variables to RITM as a PDF 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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