Need to create view/download link and that link is from third party

[Manish Kumar13]

I have requirement to create view/download the documents in service portal and the link given by third party tools(salesforce) which is for download the document and i created the widget write script include and rest message API call also in server script written for this. but its not working.

Please suggest that would be appreciate.

[Kieran Anson]

Hi,

 In order to best help you, it would be good to share the code you've written, and what debugging you've done to identify the failing step.