New Landing page in agent workspace ui builder not saving the filter

Rakhesh
Kilo Guru

Hi Team,

We are facing an issue with list simple component in UI builder. We have added the this component in the new landing page and we have given request table. we want to show only 'x' group requests in this landing page. so we have added the filter and when i click the save option the page is reloading but the filter is not saving.

Landing page and instance are in the same scope but don't know this behavior !! can anyone knows please give suggestions.

Thanks and regards,

Rakesh t 

14 REPLIES 14

Looking at your screenshot, can you click Save Filter and then Apply. Then click Save on your page.

Hi Michael,

I'm having the same issue as Rakhesh. And I saved my filter and then saved the page, but the filter got reset by the system.

I tried with other tables, but the problem persists.

Any other ideas? I'm thinking about creating a case in HI to get SN involved, but before that, I want to run all possible scenarios I can find.

Thanks!

Rakhesh
Kilo Guru

Also created a workspace view rule and added condition assignment group is 'x'. It means the view only visible when the ticket is assigned to 'X' group.

But I want to view should visible only when 'X' grp member changed the assignment group. How to add this in view rule condition ?

@Ankur Bawiskar  

Not very sure on that part.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur Bawiskar Okay. but do you know about the query is not saving for lit component?

I'm an admin and I have all the roles of workspace but still I didn't see few options in UI builder landing page form. Only few components came  page configuration option is not coming like below doc's video

https://docs.servicenow.com/bundle/quebec-application-development/page/administer/ui-builder/concept...