No slots found for 90 days in rest api for change request.

Shivani4532
Tera Contributor

I have used 2 endpoints for this.
1. Schedule dates (GET) - I use CI's sys id and give a duration_in_seconds = 1800. It gives me a worker sys ID here.
2. Worker (GET) - I paste the worker's sys ID. Here it gives an info message in servicenow REST API explorer saying No slots found for 90 days.

Irrespective of any CI select, it keeps showing the same message.
However, in Servicenow UI in the change request - in scheduling assistant it shows available slots. But,in Servicenow REST API explorer it doesn't show any slots and gives the info messageScreenshot 2026-05-24 213940.pngScreenshot 2026-05-24 214619.png 
Any help would be appreciated!

1 REPLY 1

Tanushree Maiti
Giga Patron

Hi @Shivani4532 

 

For Worker (Get) try add the duration(difference between Planned start and Planned end ) till 1 hour and check the result.

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin: