Operational BusApps not related to a specific type of change record

Jamie2308
Tera Contributor

‎07-09-2024 03:38 PM

Hi Service Now Community!


I'm hoping someone can assist me... I'm trying to report on Business Applications that have been made "Operational" and are not attached to a Standard Change in the "Affected CI's" tab. I do not have access to Performance Analytics. 

 

Currently I have a report using the table" Change Request Affected CI [cmdb_task_chg] which shows me the following fields:

  • Task 
  • Short Description 
  • State 
  • Requested By
  • Operational Status
  • Config Item
  • AppID

What is missing from the above is a field showing the date that the Operational Status was changed. Does anyone know if it's possible to add this in? If so, how?

 

Thanks in advance and I hope this makes sense!

 

 

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ezAdmin
Tera Expert

‎07-09-2024 10:46 PM

That's something which needs to be created. or you may also use "current.last_discovered" which should display when the CI was last discovered successfully.

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