order guide not referencing on REQ, so its not kicking off the sequencing

cameron8
Tera Contributor

for whatever reason, when i submit an order guide its kicking off the items and skipping the sequence i built out. 

 

is there something easy i skipped over? this was brought over from dev to prod, worked in dev and is not jacked up in prod. 

 

second variable from the top on the left side should have 'onboard order guide'. 

 

Screen Shot 2024-02-27 at 5.18.56 PM.png

5 REPLIES 5

to add to this, id like to note that the order guide seems like its not kicking off, which isn't kicking off the sequence processor, so instead of the RITM's going out in a specific, set order - they're all kicking off at once. which tells me the sequence processor isn't running. kinda makes sense because when you look at the REQ record the order guide doesn't show in the reference field.