Hello everyone,
I would need support for an integration between instances.
I have implemented integration between two ServiceNow instances for the Incident table.
With the POST method in addition to the fields of the incident, I am also trying to pass variables submitted by Record producer, including a multi-row variable.
I am having serious problems passing the multi-row between the two instances. In the target instance the multi-row is not created correctly, in the table "sc_multi_row_question_answer" I see the rows correctly created, but when I access the incident form the multi-row is not visible, you see the variables in a scattered way, as in the attached image.
The variables "Selezionare asset", "Azione" and "Descrizione" should be within a multi-row and not individual variables.
I created a script that receives the multi-row from the call and inserts the rows into the "sc_multi_row_question_answer" table, but maybe I am doing something wrong.
Any suggestions?
Thanks
