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Platform Analytics Dashboard becomes White

sayan-ghosh
Tera Contributor

Hello Team,

Is there any issue ongoing in the Platform Analytics Dashboard?
Whenever I click on the Dashboard The dashboard becomes white.

 

Please find the screenshot

sayanghosh_0-1756127702982.png

 

1 ACCEPTED SOLUTION

GlideFather
Tera Patron

Hi @sayan-ghosh,

 

each instance/environment is unique and there's no chance that all the PA Dashboards would have an "outage".

 

You can try following:

  • impersonate for another user with access and retry,
  • log out - clear cache - log in
  • user different browser and/or incognito mode

 

If you don't have access, there shall be info message that you cannot access it, this seems just no to be correctly loaded...

 

Let me know if it helped.

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


View solution in original post

1 REPLY 1

GlideFather
Tera Patron

Hi @sayan-ghosh,

 

each instance/environment is unique and there's no chance that all the PA Dashboards would have an "outage".

 

You can try following:

  • impersonate for another user with access and retry,
  • log out - clear cache - log in
  • user different browser and/or incognito mode

 

If you don't have access, there shall be info message that you cannot access it, this seems just no to be correctly loaded...

 

Let me know if it helped.

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */