Populate all the users selected in "requested for" in requested for email id variable in servicenow

[tulasi8]

Hi Community,

Here my requirement is , for a catalog item "requested for" should allow multiple selections, if they select 4 users all those 4 users email id should get populate in "requested for email" . I have written script include and on change client script on "requested for" but it's not working. Can anyone please help to achive this requirement . @Ankur Bawiskar 

Thanks,

Prasanna

[tulasi8]

@Ankur Bawiskarbut workflow will run once the request is submitted only . But here while they are entering the details in the portal, then only it should populate in "requested for email " variable in the form itself 

[Ankur Bawiskar]

@tulasi8 

yes that link has logic for onChange catalog client script from Asif

Use that script

If my response helped please mark it correct and close the thread so that it benefits future readers.

[tulasi8]

@Ankur Bawiskar it's not working 
script include name : FetchAllEmailIds
client callable :checked 
script :

var FetchAllEmailIds = Class.create();

FetchAllEmailIds.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    get_email: function() {

        var userArr = this.getParameter('sysparm_users').toString().split(',');

        var emailArr = [];

        for (var i = 0; i < userArr.length; i++) {

            var grUser = new GlideRecord('sys_user');

            if (grUser.get(userArr[i])) {

                emailArr.push(grUser.getValue('email'));

            }

        }

        return emailArr.join(', ');

    },

    type: 'FetchAllEmailIds'

});
On change client script 
on change : requested_for
script : 

function onChange(control, oldValue, newValue, isLoading) {

    if (isLoading || newValue == '') {

        g_form.clearValue('requested_for_email');

        return;

    }

    var ga = new GlideAjax('FetchAllEmailIds'); // Script Include name

    ga.addParam('sysparm_name', 'getSelectedEmails'); // Method name in Script Include

    ga.addParam('sysparm_selected_users', newValue); // Comma-separated sys_ids

    ga.getXMLAnswer(function(answer) {

        g_form.setValue('requested_for_email', answer); // Set the email field

    });

}

[tulasi8]

@Ankur Bawiskar 

[Ankur Bawiskar]

@tulasi8 

so what debugging did you do

1) is script include client callable

2) what came in alert as response in Ajax?

If my response helped please mark it correct and close the thread so that it benefits future readers.