primary and scoendary email ID

[tushar_ghadage]

Hi All, 

here I have a requirement where 

I have a group with 3 members where they have a Mastercard email id 

but now client needs to have infy email id for those same group members so that they can receive the notification when their assignment group is populated on the ritm .. 

can anyone tell me how to config this ?? it the first time I came across this type of req. 

(also, FYI those members are not on dev and only available on test )..

thanks 

[Dr Atul G- LNG]

Hi @tushar_ghadage 

Technically, the email ID you add in the user profile is the one on which the user will receive emails. So, if the client wants to add their Infy email ID, only that should be added. You cannot add two email IDs for the same user in a single record. If both email IDs are required, you would need to create two separate user accounts, each with a different email ID.

[Dr Atul G- LNG]

Hi @tushar_ghadage 

did you check my response.

[tushar_ghadage]

here need to send notification to the same users as in the group but just to their infy email id as well with their Mastercard mail id.

so you were saying I should go ahead with creating new user profile with infy mail id and other information will be the same. 

please correct me if I am missing something here

thanks for the reply 

[Dr Atul G- LNG]

Yes, that is the only solution, as we cannot add two email IDs in a single user profile