Hi All,
At present, we using the ServiceNow customized environment to manage IT Infra. We decided to move OOB instance to enjoy real ServiceNow benefits for each upgrade. I'm trying to understand how to measure existing processes and fit them into OOB ServiceNow instance. Does any tool or approach help to move the existing process to the OOB standard ServiceNow instance? Pls help.
Regards,
Suresh.
